The HCAHPS Imperative for Creating a Patient Centered Experience

Presenting two days of commitment and learning featuring HCAHPS as a call-to-action to achieve patient centered excellence. 
HCAHPS is more than just a patient experience survey.  It is a call-to-action for healthcare leaders and staff to place our patients at the center of our work – every patient, every time.
This incredible two-day learning experience will teach you why HCAHPS matters. You’ll receive an overview of the survey and its implications for value-based purchasing.  You will learn the practical, actionable tools and techniques that you can take back to your organization to immediately impact the patient experience, drive your HCAHPS scores to the highest levels, and impact your bottom line.  We will tell you how the measurement tools and processes that we have pioneered can help you improve and sustain your HCAHPS performance for the long-term.
You will also receive a free Rapid HCAHPS Diagnostic of your organization that includes expert analysis of your performance results and our recommendations for overcoming your challenges to achieve top box scores.  And, you will take home a copy of our latest book The HCAHPS Imperative for Creating A Patient Centered Experience, your handbook for achieving and sustaining results.
Conference Site
Info to be provided as it comes available
Hotel Accommodations
Info to be provided as it comes available
Transportation provided to and from hotel to conference.
Lunch included in the conference fee
Fee is $1000 per person